I just had an accident, what do I do?

  • Determine if anyone requires immediate medical attention, if necessary, call 911
  • Verify the vehicle can be driven safely afterwards (no parts hanging off, suspension issues or leaking fluids)
  • Contact the RCMP 506-857-2400 even if they may not need to attend the scene of the accident
  • Exchange insurance information with the other driver or drivers (insurance company name, policy number and expiry)
  • Contact your insurance company to report the claim – their 24 hour claim number is usually located on the reverse side of you insurance card
  • If the vehicle requires towing as result of not being safe to drive, contact Dynamic Towing at 506-382-6060
  • Have your vehicle towed to Trinity Collision Centre
  • We will help with the rest!

Know Your Rights

As stated in the New Brunswick Auto Insurance Consumer’s Bill of Rights, it is your right to choose your repair facility. Drive or have your vehicle towed to the experts at Trinity Collision Centre to restore your vehicle to its original factory standards. More…


  • Keep injured people in place until help arrives.
  • For a quick and accurate exchange of insurance information, take pictures of the documents.
  • Photograph vehicle positions, skid marks, body damage, skid marks and document road conditions.
  • The only documents you should sign are a completed towing invoice and a police report.
  • If police did not come to the scene, don’t forget to file a report.
  • If there were witnesses, get their contact details before they leave the scene.
  • If the driver’s name is different from the name of the insured, establish what the relationship is and take down the name and address for each individual.
  • Don’t discuss fault.
  • In case of emergency, always keep a card with information about medical allergies and conditions that may require special attention. Make sure this is in a place that would be found by first responders in case a person in an accident is unable to talk (in your wallet, accessible from your phone’s lock screen, on a child’s car seat, etc.) . Don’t forget to also note your children’s information.